Friendly service when we were eventually acknowledged, but there were 4 members of staff who were more engrossed in themselves and their conversation and banter than the fact that they had customers waiting to place an order and spend their money !!!

You either love or hate I guess. Thing is they are consistent

Lovely place as always, stopped for coffee, service good. Clean toilets too.

Girl behind desk loudly talking about they don’t know why we tried to order large instead of medium because they haven’t sold large for 5 years (my first time at costa so I don’t know!) talking to man behind the desk who was on his phone. handed me drink without putting the lid on propperly, so spilt all down my new white jumper. As I was cleaning myself up she asked what did I need, I said nothing thank you the lid wasn’t on propperly, and she turned her back to me and said the most sarcastic ‘sorry’ I’ve ever heard and nothing else. 0 customer service

Best Costa around! Absolutely lovely staff who are so friendly and professional. Drinks are always delicious. Really friendly and helpful management, can’t recommend more ⭐️ ⭐️⭐️⭐️⭐️

Horrendous service today, had a visible hand injury and a broken hand no staff offered to carry my tray which I almost dropped everything I’d ordered. Rude staff and overpriced anyway…

Always visit this coasta when passing or in the area. So much so that Sam in particular gives fantastic customer service and is a credit to the team. He always remembers me and my drink preferences and always greets me with a smile. The store environment is always pleasant and clean. My only negative is that the toilets could do with an upgrade. Looking quite tired. Thanks to all the team for their hard work. Very much appreciated.

Always enjoy going in here. Coffee is always good and served quickly. Cakes, toasties etc are always tasty. Lots of space inside can always get a table. Staff friendly and work hard - it can get really busy in there sometimes! There is a ramp to get to the back seating area and a toilet on the ground floor so it has disabled/pushchair friendly loos. Toilets upstairs also.

Since when did Costa stop serving large Caramel Latte? Or is it that the staff do not know what drinks they serve only asking as when ordered my usual drink we was refused it and the guy serving just kept saying we don't do large Caramel Lattes and would not listen to us. Never been told this before so train your staff to know there drinks before letting them loose on serving your customers.

So my hubby always has a Cappuccino but I like to try other things , loved the mint choc chip frostino and honeycomb cold brew , double choc frostino too much choc for me